There's a reason the court bothered in this case. The bank (ING if I recall) in question has been promising to fix these issues for years because someone decided they could "just" migrate to a new system and all the legacy problems would be a thing of the past. Deadlines were missed, repeatedly, and the whole process has been a disaster outside of the name thing.
Furthermore, this happened in Belgium, a country with at least three official languages and with enough friction between different groups that there is a legal requirement for law enforcement to talk to you in your own language (i.e. Dutch in the Francophone area and French in the Dutch-speaking area).
Also, I think GDPRhub has the most apt take of the whole situation:
> A correctly functioning banking institution may be expected to have computing systems that meet current standards, including the right to correct spelling of people's names.
Honestly, it's ridiculous that a bank can even operate a country without being able to store common names. The banking system isn't from the 70s either, it was deployed in the mid nineties, two years after UTF-8 came out, and six years after UCS-2 came out.
If I start a bank in the UK and I my system can't render the letter "f", I expect someone to speak up and declare how ridiculous that is. This is no different.
Furthermore, this happened in Belgium, a country with at least three official languages and with enough friction between different groups that there is a legal requirement for law enforcement to talk to you in your own language (i.e. Dutch in the Francophone area and French in the Dutch-speaking area).
Also, I think GDPRhub has the most apt take of the whole situation:
> A correctly functioning banking institution may be expected to have computing systems that meet current standards, including the right to correct spelling of people's names.
Honestly, it's ridiculous that a bank can even operate a country without being able to store common names. The banking system isn't from the 70s either, it was deployed in the mid nineties, two years after UTF-8 came out, and six years after UCS-2 came out.
If I start a bank in the UK and I my system can't render the letter "f", I expect someone to speak up and declare how ridiculous that is. This is no different.