Interesting point re: T&Cs because I often find that the PAPERWORK is the worst part of enterprise deals - not the time to get paid.
It's shocking how many big companies will send me book-length MSAs, T&Cs, etc and expect me to just sign it. A lot of them have some scary-sounding clauses in them.
It seems especially weird for a buyer of a SaaS product to have their own T&Cs.
Recently I was asked to sign a 30 page T&C doc from a potential customer - and I just said no. To my surprise, they said "ok no problem, we'll just use yours".
I tried this again with 2 other customers, and so far it's worked 2 out of 3 times. On the one that didn't, I'm still kind of in limbo - waiting for a PO nearly a month later... Based on your comment, it sounds like I'll be waiting a while :\
It's shocking how many big companies will send me book-length MSAs, T&Cs, etc and expect me to just sign it. A lot of them have some scary-sounding clauses in them.
It seems especially weird for a buyer of a SaaS product to have their own T&Cs.
Recently I was asked to sign a 30 page T&C doc from a potential customer - and I just said no. To my surprise, they said "ok no problem, we'll just use yours".
I tried this again with 2 other customers, and so far it's worked 2 out of 3 times. On the one that didn't, I'm still kind of in limbo - waiting for a PO nearly a month later... Based on your comment, it sounds like I'll be waiting a while :\