I'm actually happy with my Verizon FIOS in Western New York. That said, I am in a grandfathered special plan where I get 25Mb up & down for $45 a month. I have no idea how long that will last.
I haven't had many problems with their service except that once or twice a year the DHCP lease on their server gets stuck where it won't give me an IP and I need to call them to break the DHCP lease so I can get an IP address. The last couple times I broke the DHCP lease via their Twitter support ( https://twitter.com/VerizonSupport ) and it was faster than calling on the phone. I also use OpenDNS so I don't know if their DNS servers are bad.
I use OpenDNS because I used to have Time Warner Cable and their DNS servers went down several times per week.
I haven't had many problems with their service except that once or twice a year the DHCP lease on their server gets stuck where it won't give me an IP and I need to call them to break the DHCP lease so I can get an IP address. The last couple times I broke the DHCP lease via their Twitter support ( https://twitter.com/VerizonSupport ) and it was faster than calling on the phone. I also use OpenDNS so I don't know if their DNS servers are bad.
I use OpenDNS because I used to have Time Warner Cable and their DNS servers went down several times per week.