If the journalist really did make a reservation under the room block for the event, and then was denied attendance to the event, it would seem fairly normal for the reservation to be canceled by the block holder.
Really, if the journalist wanted to cover the event without being noticed he could've done so undercover.
It does not seem likely that he booked it under the Flock room block. The text of the screenshotted email: "called on my behalf and canceled my hotel reservation that I personally made on Hilton's website. They also have not refunded the reservation, as it is now associated with Flock in the system."
It doesn't clearly state that it was part of the room block at Benn's initial booking, and it implies that the booking was not associated with Flock when the initial booking was made.
It depends how it's set up. Often a block will reserve a certain number of rooms for attendees, to ensure people will have somewhere to stay close to the conference site. Usually any unbooked rooms in the block get released closer to the event date.
Perhaps Flock would say that since they were denying the journalist a pass, they should also deny them the room block discount. The hotel could just charge the journalist the difference rather than cancel their room though.
They're unimportant wording nit-picks, but actually, if Flock didn't "impersonate" the traveler, then that makes it worse-looking for the hotel: The hotel should only let the actual traveler cancel their booking.
The general principle: Should a third party be able to call a hotel to cancel someone else's booking? If you think so, please let me know next time you have travel plans and we'll put that to the test. I would hope the hotel would not be vulnerable to that kind of attack.
> if Flock didn't "impersonate" the traveler, then that makes it worse-looking for the hotel
I see now suddenly we've gone from "Flock bad" to "hotel bad". I hope you recognize the importance of that shift in blame in relation to the submitted headline.
> The general principle: Should a third party be able to call a hotel to cancel someone else's booking?
A booking made in a designated room block. If you call the hotel and claim to be a member of my family reunion then I'm going to call the hotel and tell them that you lied.
I made that edit specifically to clarify that I'm not "flock bad" in this scenario, I'm more surprised that the hotel will just comply with a request to cancel someone else's booking.
I too am surprised that the person wasn't contacted by the hotel and asked to choose between paying more money and canceling the booking. It seems like it would have been in the hotel's interest to offer to negate the group rate discount instead of canceling.
If I booked as part of a block booking for a conference and the conference got cancelled or attendance criteria changed, it is nice if I don’t have to cancel the booking myself but instead the conference organizer did it on my behalf.
I actually did read the whole thing. Read what the journalist said... You can't call and cancel someone's hotel reservation on their behalf. That's super sketch.
Seems fine. Blocks can be reserved or purchased by companies and have final say on who uses them, such as customers/attendees that did not misrepresent themselves.
Dude can book without the block or go to a different Hotel.
I'm vehemently anti-Flock but am upset the majority of that group, the people taking down these cameras, appear to be anti-cars because they won't do the same for surveillance speed cameras everywhere.
because it's actively aiding fascism and the literal extrajudicial kidnapping, murder, and sex trafficking of children, women, and minorities at the behest of big brother who in the current administration are enacting literal fascist, borderline genocidal policies.
Really, if the journalist wanted to cover the event without being noticed he could've done so undercover.