I've been trying to use Matrix for years and I still hate it at least half the time, it feels clunky, slow, cumbersome to use, the clients are hit and miss quality, and people (including myself) keep losing keys or identities for random silly reasons.
Compared to that, Chatto is just easy, nice, and FAST. It's a chat that I actually do like to use - I don't think the landing page is over promising there :)
