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stanski
4 months ago
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Way past its prime: how did Amazon get so rubbish?
So they sold their account to a fraudster who also moved into their old address? Sure, it's possible but now verging on the ridiculous.
They can use common sense for the refund. They are just choosing not to.
y0eswddl
4 months ago
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the real reason is that adding friction to returns decreases them in general - even legitimate ones.
qcnguy
4 months ago
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You don't know they sold their account to a fraudster. You only know that the delivery address changed. That's a very weak signal.
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They can use common sense for the refund. They are just choosing not to.