I live in the U.S. and my doctor is very responsive on MyChart. A few times a year i’ll send a message and I almost always get a reply within a day! From my PCP directly, or from her assistant.
My doctor is usually pretty good at responding to messages too, but there’s still a difference between a high-certainty/high-latency reply and a medium-certainty/low-latency reply. With the llm I can ask quick follow ups or provide clarification in a way that allows me to narrow in on a solution without feeling like I’m wasting someone else’s time. But yes, if it’s bleeding, hurting, or growing, I’m definitely going to the real person.
I’d encourage you to find another doctor.