It sounds like most of it is just bad communication.
This would be a lot easier if they just published the weights for their models even if they did it with a delay of a couple years like Grok was supposed to. By keeping everything secret and then having some of the worst naming conventions anyone has come up with everyone just gets confused and frustrated. Combine that with the normal rug pull feeling of hosted software and the anxiety people get with SOTA AI and you have a perfect storm of upset users.
This would be a lot easier if they just published the weights for their models even if they did it with a delay of a couple years like Grok was supposed to. By keeping everything secret and then having some of the worst naming conventions anyone has come up with everyone just gets confused and frustrated. Combine that with the normal rug pull feeling of hosted software and the anxiety people get with SOTA AI and you have a perfect storm of upset users.