Their specific complaint was that because the forms often become part of a medical record, it just didn’t look right. Reading between the lines, they had comments from patients saying “a Google Form? Seems sketch.”
I don’t necessarily think that a Google Form is unprofessional either. It was accepting data into an environment that complied with their regulatory needs, which was a chief driver of the project.
I absolutely agree with you about TypeForm. Actually, if I was going to call a form service unprofessional “looking”, TypeForm takes the top slot. That’s not a criticism exactly. I just don’t think I’d use it for something that is public facing. It has a different kind of UX than I’d want to place in front of users.
I don’t necessarily think that a Google Form is unprofessional either. It was accepting data into an environment that complied with their regulatory needs, which was a chief driver of the project.
I absolutely agree with you about TypeForm. Actually, if I was going to call a form service unprofessional “looking”, TypeForm takes the top slot. That’s not a criticism exactly. I just don’t think I’d use it for something that is public facing. It has a different kind of UX than I’d want to place in front of users.