For a company that has grown so much in such a short time, I continue to be surprised by its lack of technical writers. Saying docs could be better is an euphemism, but I still can't find fellow tech writers working there. Compare this with Anthropic and its documentation.
I don't know what's the rationale for not hiring tech writers other than nobody suggesting it yet, which is sad. Great dev tools require great docs, and great docs require teams that own them and grow them as a product.
The higher ups don't think there's value in that. Back at DigitalOcean they had an amazing tech writing team, with people with years of experience, doing some of the best tech docs in the industry, when the layoffs started the writing team was the first to be cut.
I didn't realise that team at DO was let go, what a horrible decision - the SERP footprint of DO was immense and the quality of the content was fantastic.
I don't know what's the rationale for not hiring tech writers other than nobody suggesting it yet, which is sad. Great dev tools require great docs, and great docs require teams that own them and grow them as a product.