I tend to try to pay in advance when I order so I don’t have to wait 5-10 minutes to get a bill, then have them run off as I grab my payment method of choice, to wait another 5-10 minutes to actually pay.
I was a little confused how my requests to pay early seemed to slightly irritate waitstaff. So I asked some restraint owner friends of mine and they mentioned how, depending on the POS configuration, the act of requesting or paying the check (forgot which one) automatically queues up your table availability to the next guest.
So I guess, convenience workflow feature for the restaurant host impacts creates an annoyingly rigid behavioral pattern that unexpectedly passes “waiting frustration” on to diners.
I tend to try to pay in advance when I order so I don’t have to wait 5-10 minutes to get a bill, then have them run off as I grab my payment method of choice, to wait another 5-10 minutes to actually pay.
I was a little confused how my requests to pay early seemed to slightly irritate waitstaff. So I asked some restraint owner friends of mine and they mentioned how, depending on the POS configuration, the act of requesting or paying the check (forgot which one) automatically queues up your table availability to the next guest.
So I guess, convenience workflow feature for the restaurant host impacts creates an annoyingly rigid behavioral pattern that unexpectedly passes “waiting frustration” on to diners.