While mostly agree, they do have some questionable practices. Like pretty much guaranteeing a middle seat if you don't reserve one, except if you purchase "avoid middle seat" from the popup right before checkout. Or deliberately breaking up random seat allocation for group booking, even if the seats are for an adult and a small child.

They do offer free reserved seating options though for certain group bookings, so I'm not complaining much. I could even arrange things through customer service chat with them.