Facebook's Help Center isn't very helpful at least for reporting actual bugs. First off it's tucked away into a dropup in the lower part of the right hand column. The site seems to actively discourage you from report bugs (which may be what Facebook wants in terms of reducing the volume of help tickets).
I had a problem in Facebook's Mobile app (iPhone) where sometimes after uploading multiple pictures into a new album half the album wouldn't be displayed. To me it looked like some kind of memory/display refresh issue rather than Facebook not actually registering the images since if I could see the images if I looked at it through the photos album.
But I could not find anywhere to register a bug/problem and I eventually just gave up. I'm not sure if its been fixed since I stopped bothering to look for a way to reproduce it since there's no place to submit a bug fix anyways.
Subsequently I've found other small bugs on the site, for example a couple of days ago they made an update that moved the Facebook logo down 1px too much. Since they use a CSS sprite, some of the white from the Facebook logo below it was showing. How do I report that? Maybe they knew about it but it was about for 1.5-2 days (it's fixed now it seems).
One more annoying problem: As a developer, I know that other developers will want a lot of information about how the bug occurred and how to reproduce it. So I waited until I got home so I could submit the bug through their website. But if you goto the main website, they want you to go back to your phone and report it through the Mobile Help Center.
Maybe there is a place to submit it, but I've actually spent a decent amount of time looking for somewhere to send bug information to but I haven't found it.
Sorry to hijack, but hopefully someone at Facebook will read this and can suggest a solution.
In Facebook for iPhone, there is a way to report an issue: you can go to Help Center -> Something's Broken -> Report an Issue -> "please let us know", which then shows a page to file a report. It could be made even easier to find, but there is a way.
I had a problem in Facebook's Mobile app (iPhone) where sometimes after uploading multiple pictures into a new album half the album wouldn't be displayed. To me it looked like some kind of memory/display refresh issue rather than Facebook not actually registering the images since if I could see the images if I looked at it through the photos album.
But I could not find anywhere to register a bug/problem and I eventually just gave up. I'm not sure if its been fixed since I stopped bothering to look for a way to reproduce it since there's no place to submit a bug fix anyways.
Subsequently I've found other small bugs on the site, for example a couple of days ago they made an update that moved the Facebook logo down 1px too much. Since they use a CSS sprite, some of the white from the Facebook logo below it was showing. How do I report that? Maybe they knew about it but it was about for 1.5-2 days (it's fixed now it seems).
One more annoying problem: As a developer, I know that other developers will want a lot of information about how the bug occurred and how to reproduce it. So I waited until I got home so I could submit the bug through their website. But if you goto the main website, they want you to go back to your phone and report it through the Mobile Help Center.
Maybe there is a place to submit it, but I've actually spent a decent amount of time looking for somewhere to send bug information to but I haven't found it.
Sorry to hijack, but hopefully someone at Facebook will read this and can suggest a solution.