Hetzner is also a fraudulent operation with zero support in my personal experience. But as you can see in this thread alone, any negative feedback is magically silenced. It sucks. Maybe we go back to webhostingtalk?
Dude the characteristic feature of Hetzner threads on HN is a bunch of people in the comments moaning about having to scan their passport or repeating the 'they just turn your servers off with no warning' line.
In fact it's so prevalent and consistent - at least here - that to my eye it looks to me like black PR. Or that they're really good at rooting out internet scumbags and that the internet scumbags are unhappy about it.
I run a legitimate non-sleazy business in the US doing mid 7 figures a year. It’s not a “line”, it was the reality of an attempt to do business with Hetzner.
I’ve never had any serious issues with other vps, colo, dedicated, or cloud providers in 25 years as an employee of many companies or as a business owner: only Hetzner.
I'm not saying it isn't true, I'm just saying that there's no way you can describe criticism of Hetzner being 'silenced' on HN; criticism is literally a defining facet of Hetzner threads.