>"I'm curious how much support or assistance Rails Machine offered prior to pulling hosting."
Me too, just out of curiosity, but if you have an attack that is large enough to be affecting other clients, you can't usually wait around too long for the targeted client to respond (and even if they did, there isn't typically much you can do for a large attack.) How long? I'd say about 5 minutes. The typical attack we see rises up over the course of a few minutes and lasts 6-48 hours.
