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>> Information, quality assurance, and good management are all scarce

>I acknowledge that. Read my comment below

Well, your surplus-value is everyone else's value-added. There are probably more efficient ways to do things in the information age. I'd like to see a smart bunch of hackers disrupt the maid service industry. But I don't think the current method is unjustifiable and I don't think it's correct to question someone doing things the old way in a good way.



You might have missed the last line in that comment. I'll repeat: I'm not questioning the validity of the business (that would be me against the world), it's just wishful thinking.




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