> It’s their bosses saying the tiny scrollbar is preferred because it sells 20% more due to the aesthetics being better.
I think we need to stop shifting blame to "the bosses." The bosses are (generally) not getting involved with the minutia of how scroll bars work or what color they are, or how accessible they are. This problem falls squarely in the lap of 1. the UX designers who think scrollbars are icky and get in the way of their pure vision of the app and 2. the developers who don't push back on the madness.
Yes, I've had "bosses" who annoyingly micromanaged the UX of our product, and yes, it's irritating when that happens. But I highly doubt it's the general case. Designers have run amok in the never-ending quest to fill out their portfolios, and accessible things like thick scrollbars, large fonts, contrasting bold colors, and an information architecture that lends itself to screen readers get in the way of their sterile, minimalist aesthetic.
I think we need to stop shifting blame to "the bosses." The bosses are (generally) not getting involved with the minutia of how scroll bars work or what color they are, or how accessible they are. This problem falls squarely in the lap of 1. the UX designers who think scrollbars are icky and get in the way of their pure vision of the app and 2. the developers who don't push back on the madness.
Yes, I've had "bosses" who annoyingly micromanaged the UX of our product, and yes, it's irritating when that happens. But I highly doubt it's the general case. Designers have run amok in the never-ending quest to fill out their portfolios, and accessible things like thick scrollbars, large fonts, contrasting bold colors, and an information architecture that lends itself to screen readers get in the way of their sterile, minimalist aesthetic.