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I took a ride in May in Austin. It was my first time in an driverless car. I took a bunch of notes and emailed Kyle Vogt my thoughts. In the past he's been quite generous with his thoughts on our pitch deck. Anyways, one of the points in my email was that there were several points along the route that seemed to be choke points for cruise. We tried to do the most scientific ride three slightly inebriated people could do. We rode all the way across Cruise's range and tried to experience as many different areas as possible. Generally it was better than I expected, but I still wouldn't feel comfortable putting my kids in yet.


> I took a bunch of notes and emailed Kyle Vogt my thoughts

Were they notes that he hadn't heard before from somebody else? If not, what's the benefit of telling him about them all again?


Customer feedback is useful. Understanding product issue frequency and severity is useful. Should they have emailed him to ask about what issues he was aware of before sending their feedback? Should they have asked you? :)




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