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I certainly think it's not a simple thing to solve.

One thing, and alluding to the other reply, is the "benevolent dictator", they need to be keeping the mods in shape - not doing any moderating themselves, but to keep them from running amok. This is how I ran thing until I didn't have time any more, at which point things deteriorated (not in some dramatic way, mind you.)

The other thing is that mod selection is really, really difficult. Maybe 100% of people that "apply" or show any desire to be a mod are mostly just thirsty for some of that banhammer power. Additionally, on a gaming forum, the general age and maturity of these applicants leaves much to be desired. Generally I handled this by throwing mod responsibilities as a burden of those that were generally already community contributors in other ways (devs, etc) and they seemed mature enough. I think this made a difference compared to other communities that I saw around that time.

In retrospect one other thing that should have been done would be to separate the mod identity from the community identity as a way of tempering the ego that sometimes causes issues. Lots of forums and whatnot slap a load of badges and medals on mods that gives the role an air of privilege that isn't deserved.

...and none of this really applies to the context of reddit, and especially not for the larger communities of millions of users. The structure just doesn't scale since your dictator just can't see what all the mods are doing.



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