Last year I got this guy who was fantastic. He spent an hour on the phone with me, had a ton of expertise, and did some additional research. But none of the 4 I've talked to this year are even reading the details of my questions, much less bringing expertise.
Is there a secret to getting the good ones?
(I agree that TT's lobbying is terrible, but let's talk about that on a different thread.)
If your stuff is simple enough that TurboTax is not confusing and you can tolerate all the dumb animations and interstitials, great, if not, find a tax pro (enrolled agent) who can do it using more sensible software like Drake, TaxWise, etc.