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"Among customers who were using the service heavily, the median data storage size was much less than 100 GB"

Eye-opening. Especially when combined with a recent quote from Satya Nadella, "First, as we saw customers accelerate their digital spend during the pandemic, we’re now seeing them optimize their digital spend to do more with less."

Conclusion: SaaS is easy to drop off in downturns. Just as easy as it is to buy initially.



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