It really makes more sense to require order ahead and time boxing. That way people can just drive up to a window, take their bag, and go. Most places that you order online, they just make it when you show up. You never really save any time. Arby's is a bit interesting, they make you pick a time, and the store doesn't even get the order until 5 minutes before the time you said you'd be there.
As it stands today, it's mostly useless, because you still have to wait in the drive thru behind people just ordering now.
I propose the better model is the drive thru is for people who've ordered and paid already, and have shown up at or after their requested time. Cancel anytime up until five minutes prior. People who've not done so must park and walk in to order.
As it stands today, it's mostly useless, because you still have to wait in the drive thru behind people just ordering now.
I propose the better model is the drive thru is for people who've ordered and paid already, and have shown up at or after their requested time. Cancel anytime up until five minutes prior. People who've not done so must park and walk in to order.