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I ordered the deck last year, then they told me it would get even more delayed, then I got a notification it's ready three days ago while on a vacation, I didn't respond in time and they just refunded me. I'd say they first couldn't get manufacturing capacity for it and once they got it, the market cooled down. Bad timing on their part.


You can talk to support about missing the notification about your reservation and they'll still let you put in an order.


Kudos for being on vacation and not checking even your personal email for 3 days (seriously).




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