> This is just lack of auto renew protections. Consumers are wise to this, and they’re not really canceling. I bet if you could turn off auto-renew they wouldn’t cancel.
In my mind: "If they are going to both make it hard to cancel, and charge me without prompting, then I am going to figure out how to cancel exactly right now and when it stops working, if I notice, then I'll go back and renew."
> This is just lack of auto renew protections. Consumers are wise to this, and they’re not really canceling. I bet if you could turn off auto-renew they wouldn’t cancel.
In my mind: "If they are going to both make it hard to cancel, and charge me without prompting, then I am going to figure out how to cancel exactly right now and when it stops working, if I notice, then I'll go back and renew."