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Som eyears ago I was thinking of joining my local Equinox. A few of us went for a tour and here's what I remember most. In the lobby there were 5 "membership consultants" for signing people up. None of them were doing anything at that point. While there one of them answered a phone call. The person on the other end clearly wanted to cancel. "I'm sorry, no one can help you with that right now. You should come in tomorrow."

In my case at least it would've been a payroll deduction so I'd never have to deal with cancelling. I'd just cancel the payroll deduction (as in it was a corporate rate).

A lot of people don't like Adobe having subscription services. I actually think subscriptions are a better fit for software. You never really "own" your software as much as you think you might. You've just created an incentive for the company to bump the major version and sell you an "upgrade" while abandoning your version. Adobe did this cameras they'd support with their RAW plugin. The RAW plugin just had completely nnnecessary minimum versions to force people to upgrade.

But Adobe's subscription model sucks. You have to purchase a year minimum. There are lots of dark patterns to auto-renew. Actually cancelling is difficult.

Compare this to Jetbrains (which I pay for). When you cancel you get to use any version you've paid for in perpetuity. They send you advance notice about renewals. I'm happy to pay it.

There are a number of news publications I'd like to support but I just don't want to deal with an opaque "introductory pricing" and having to call someone to cancel. I'm not supporting such practices with my money.

I realize some MBA somewhere has done the math on new subs lost vs continuing subs they'd lose but this is a classic example of short-term thinkin gyour way into extinction.



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