* built in document aging and asset maintenance strategies - ideally including a time estimate for billing. A document not worth maintaining is not worth having.
* similarly some sort of automated / well-designed change management component - I changed this codebase / design component / business offering / org chart, what knowledge bases are affected
* and similarly a much more intelligent (and harsh) judger of documentation, Wiki content etc - the human curator today comes back to the room and says, "everything we have is old or sh!t," the KB comes back with "31 pages of results!" Infuriatingly shallow experience.
* graph and Venn diagram representations of viewer/authors and tags/topics, metadata, etc with killer app search and browse capabilities. Eliminate hierarchies, embrace dependencies
* built in document aging and asset maintenance strategies - ideally including a time estimate for billing. A document not worth maintaining is not worth having.
* similarly some sort of automated / well-designed change management component - I changed this codebase / design component / business offering / org chart, what knowledge bases are affected
* and similarly a much more intelligent (and harsh) judger of documentation, Wiki content etc - the human curator today comes back to the room and says, "everything we have is old or sh!t," the KB comes back with "31 pages of results!" Infuriatingly shallow experience.
* graph and Venn diagram representations of viewer/authors and tags/topics, metadata, etc with killer app search and browse capabilities. Eliminate hierarchies, embrace dependencies