In the real world, Apple still gets to have their business and people work with them, but enough stink is raised to both externally and privately to get them to change their decision. Which they have evidently done here, so working as intended. Reputation damage is a thing if it involves conversations with other F100 companies.
This particular debacle is one of the reasons why $CurrentCorpo I am occasionally working with decided to skip Big Sur until much later in the lifecycle - not the only one, though.
In the real world, Apple still gets to have their business and people work with them, but enough stink is raised to both externally and privately to get them to change their decision. Which they have evidently done here, so working as intended. Reputation damage is a thing if it involves conversations with other F100 companies.
This particular debacle is one of the reasons why $CurrentCorpo I am occasionally working with decided to skip Big Sur until much later in the lifecycle - not the only one, though.