> "while neat we don't think the sensors handle this use-case well enough and we don't want to support/guarantee that all/future models will even be able to take measurements like this."
I don’t really know how else to read “measurements the watch wasn’t designed to support” as “we can’t guarantee the measurements you’re taking are or will be accurate enough for what you’re trying to do.”
I mean this whole story is heresay. How do you know that the OPs interaction even happened?
Is that what they said?