Right, so the way to get more replies is to convince the reader that they will get a useful answer if they do reply.
One thing you can do is not bury the request (the offer to help) at the end of the message.
Another thing you can do is make your automated message seem like it isn't automated, and a shorter message and better subject helps. But I wonder if it wouldn't be better to say "Yes, this is an automated message, but we read and respond to every response". Why trick your users when you can just tell them the truth?
One thing you can do is not bury the request (the offer to help) at the end of the message.
Another thing you can do is make your automated message seem like it isn't automated, and a shorter message and better subject helps. But I wonder if it wouldn't be better to say "Yes, this is an automated message, but we read and respond to every response". Why trick your users when you can just tell them the truth?