Interesting. I was surprised there was more talk about the value of communication. It seems to me plenty of friction rests from different forms of comms - professional asw well as personal - gone astray.

For exame, given the first point (we're emotional) a comms void can often be fill with false assumptions. Going forward is going to go sideways.

Yes. We can improve our inner selves. But sooner or later we need to interface with others. That innerface is comms.