> Code directly on the production server. Yep. You heard me right. Let me say that one more time. Code directly on the production server.

What a coincidence! We have a customer that is having a strange, hard-to-nail-down problem with our software. We asked if we could provide a diagnostic build to them that they could run in their test environment to gather additional information about what was happening.

Their reply was that they didn't have a test environment. They just install any software they get directly to their production machines.

Complete insanity.