It drives me nuts when you find a forum post and they never reported back. Or it's a terse "I figured it out."
I try really hard not to do that for internal or public forums. The odds are better than you think that you'll stumble on the same topic a few years from now.
I try to at least move the problem forward. However does anyone have a way they make sure to close those things out and circle back? I mean other than just doing it?
On internal tools I do do that but that's a smaller number.
Worse is stuff like car and fridge repair. I have no idea what forum I find qqs on.
I try really hard not to do that for internal or public forums. The odds are better than you think that you'll stumble on the same topic a few years from now.