Yes, but creating that environment for change is a pretty difficult task. As an example, several times I've hired people who did customer support before to do customer support for me, and de-training all the customer-hostile and ultimately time-wasting behaviors is really hard. I mean, sure, it can be done, if you understand the behaviors and values you want, and if the employee is willing to work with you, but it is /hard/
My experience with this sort of thing is that if the person looks like they failed in the past due to having a bad boss[1], yeah, I can fix it. But otherwise? you are in for a whole lot of work with a very small chance of success. Sometimes, it's worth it, but you need to go in with your eyes open.
[1] oh man, bad bosses do a whole lot of damage. that's the funny thing; I don't think a good boss, even a really good boss helps all that much. I mean, sure, they help a little. I try to be a good boss. But a bad boss can easily swing productivity in to the negative. Goal one is to not be a bad boss.
My experience with this sort of thing is that if the person looks like they failed in the past due to having a bad boss[1], yeah, I can fix it. But otherwise? you are in for a whole lot of work with a very small chance of success. Sometimes, it's worth it, but you need to go in with your eyes open.
[1] oh man, bad bosses do a whole lot of damage. that's the funny thing; I don't think a good boss, even a really good boss helps all that much. I mean, sure, they help a little. I try to be a good boss. But a bad boss can easily swing productivity in to the negative. Goal one is to not be a bad boss.