However what I find MOST revealing is that there is precisely ZERO mention of 'training' anywhere in the article.
Did they not attempt to train the 'jerk' to be less harsh while still effectively communicating?
Did they not attempt to train the possibly overly-sensitive employees to step back and try to not take everything as a personal attack?
I think that /both/ things would have enriched the value of their employees. Both those who need more guidance on being better at communicating and those who need to improve their technical skills.
However what I find MOST revealing is that there is precisely ZERO mention of 'training' anywhere in the article.
Did they not attempt to train the 'jerk' to be less harsh while still effectively communicating?
Did they not attempt to train the possibly overly-sensitive employees to step back and try to not take everything as a personal attack?
I think that /both/ things would have enriched the value of their employees. Both those who need more guidance on being better at communicating and those who need to improve their technical skills.