I think Airbnb should throw away everything they've done to date and hire all the Hacker News commenters to run their strategy instead.
> it's very unlikely that Airbnb wants to admit they're probably being paid for it or getting some other form of special consideration for writing this.
It doesn't look like anyone from Airbnb wrote this. But you're right, that's a good strategy - instead of the accommodation and experiences thing, they should implement AMP and get paid by Google for it. That's how business works: https://i.imgur.com/Vd6gI7X.jpg?1h
Congratulations Brian and Gil on implementing this!
Sorry for the shameless plug, but just by coincidence, I have recently started building a simple NPS tool. Currently it's only a landing page, but I'd appreciate anyone interested to subscribe: https://nps.io
I have extensive experience applying the NPS to the hospitality industry, and I can tell you that it's not a marketing gimmick as I have read in some other comments. That's why I decided to roll my own service :-)
Serious question - why does anyone use a 3rd party service to request a 1/10 score from a customer? Kind of feels like it should be table stakes for a business. If they can't do that then wtf can they do?
The difficult design aspects seem to be when to ask and choosing what other supporting information to gather about who they are, where they came from and how they used your product/service - you can't just hook in an API.
For mesothelioma, an in-person referral from a doctor to an attorney is worth well over $10,000. Of course the doctor doesn't get paid until after the successful suit - but even discounting the time value of money, it's easy to see how advertising at $50/click could work out.
Steve - For the love of god, do not listen to any of this! You should 2x or 3x your prices.
Focus on the users that get the most utility out of the product, and relentlessly focus and optimize for them. There's plenty of value there for people that truly want to learn another language. These price comparisons to Netflix are comically misleading.
> it's very unlikely that Airbnb wants to admit they're probably being paid for it or getting some other form of special consideration for writing this.
It doesn't look like anyone from Airbnb wrote this. But you're right, that's a good strategy - instead of the accommodation and experiences thing, they should implement AMP and get paid by Google for it. That's how business works: https://i.imgur.com/Vd6gI7X.jpg?1h
Congratulations Brian and Gil on implementing this!