It is like Calendly, where you have a URL, and others can leave audio messages for you. Great for birthday wishes, clarifying emails over an audio message and more.
I had a need for one such tool, especially when trying to explain something to a customer who sends a lengthy email and expects a lengthy response from me. Now, I just record an audio message, share that URL to the customer when replying, and they reply back via audio message.
Hello HN,
I have been bootstrapping Hellonext (https://hellonext.co) for a while now, and we just released 2.0 for over 7,000 customers today. I thought I should share this with you as well in belief that you will get some value out of it.
A few years ago we were on Product Hunt for a platform called Evolvr (https://www.producthunt.com/posts/evolvr-io-2). We were too early to the market and iterated the idea till we arrived at Hellonext.
Hellonext helps you complete the customer feedback cycle, helping you build better product features based on data. Here's what we are good at:
- Updates & improvements every 24 hours;
- Major features every 14 days;
- 100% hosted and operated in the EU;
- Trusted by banks, healthcare providers and governments;
- Attention to detail in design, performance & customer inputs;
- Affordable (basically we priced it at what we would pay for a customer feedback tool);
We are bootstrapped (and proud) and independent. Nothing is being tracked, hence the trust banks and governments have on us. The adrenaline is still pumping for me while writing this, and we are committed to Hellonext for years to come.
Teams have been using Hellonext for various use-cases:
- Collect & manage customer feedback;
- Run Customer Advisory Group (CAB) activities on Hellonext;
- Internal idea collection and management;
- Even publish company policies and have employees vote on them before making them final;
- Governments are using it for municipalities to quickly vote on resources they need to handle COVID situation;
We are just 18 people building this out and we're investing big on Hellonext. Hope you like using Hellonext; if not, ping me with your feedback, I'll be sure to push it as soon as possible.
Plausible is the best thing that has happened to us at https://hellonext.co. Such a beautiful product, and has helped us get more customers from the EU as well, since they know that we are not really in the business of helping other companies track them and push ads down their browsers.
Genuine question here... do your users care that much about privacy?
The reason I ask is that I know only two people in my life that care enough about privacy to take steps to protect themselves either online or in the real world, for example I know many people with Alexa's and Google Nests, Android phones (I have one myself) etc.
I'm just curious if people are coming to you BECAUSE of this or if it's just a coincidence.
People may not care 100%, but all other things equal I think most people would prefer the privacy-friendly service rather than the creepy one.
Furthermore regardless of user's opinions, the GDPR forces you to ask for consent before stalking the user, so even if the privacy aspect itself isn't the problem, the user experience is (as in the user needs to click accept before your can track them and most people wouldn't unless you make it obnoxious, but then making it obnoxious also breaches the GDPR).
Actually, yes. Especially the enterprise customers. Their legal used to give us a tough time to understand what trackers we use, this increased especially after the GDPR came into existence.
I wouldn’t say we are closing ‘BECAUSE’ of this. But it has been a contributing factor to convince the customers to trust us and literally prove a point that we are not these data-hungry people.
Bias. A huge deal in these corporates. You’re going to have to either learn how to navigate it or to live with it.
On the other hand, you will get a ton of exposure learning from others and knowing more people. That’s always there for sure at large organizations. Above all, a sense of being a part of a cult.
Great effort. But here’s why I will not be buying it:
1. Source code is EVERYTHING. Especially when it comes to my clients’.
2. $2.99/mo? Really? I understand that you have a server running where my code is stored (scary), but $2.99/month is insane.
The app could have been a wrapper or a render which allows my own code-server IP to be entered and your customizations kick in. That, would have made it much more valuable than me paying for a open source project as well as to have my proprietary information stored in your server.
I just launched my side project, hellonext.co; an extremely simple product that allows your customers to provide feedback/feature requests and upvote existing ones;
As a product owner, I'm trying to see if this can help product managers set their roadmap with the data the receive from hellonext;
I'm looking for beta users, and people from r/Entrepreneur can avail free subscription for the first one year. If you think there is something missing in the platform, please provide your feedback at https://hellonext.co/feedback
As a customer, you can maintain one single account and follow multiple products that you use and give them feedback before or after you buy the product; and you get regular updates about the changes in the feedback/feature you requested;
P.S.: Trying to build out a better landing page though. But I'm sure you can get a sense of the product once you sign up. :)
Have been having a touch time fighting Glassdoor to remove fake reviews. I have no clue whatsoever how Glassdoor verifies their reviews, and their support is probably the worst I've ever experienced with any American company. Not sure how much this is going to change or affect them. But still, thought I should tell this out.
I had a need for one such tool, especially when trying to explain something to a customer who sends a lengthy email and expects a lengthy response from me. Now, I just record an audio message, share that URL to the customer when replying, and they reply back via audio message.
Made a world of difference.