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It's ironic that the author who introduced a ton of tech people to psychologically manipulative product design with his book "Hooked: How to Build Habit-Forming Products" is now selling the solution to the problem that he helped create.

Here's how he described his last book:

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How do successful companies create products people can't put down?

Why do some products capture widespread attention while others flop? What makes us engage with certain products out of sheer habit? Is there a pattern underlying how technologies hook us?

Nir Eyal answers these questions (and many more) by explaining the "Hook Model" -- a four steps process embedded into the products of many successful companies to subtly encourage customer behavior. Through consecutive “hook cycles,” these products reach their ultimate goal of bringing users back over and over again, without depending on costly advertising or aggressive messaging.

Hooked is based on Eyal’s years of research, consulting, and practical experience. He wrote the book he wished had been available to him as a startup founder – not abstract theory, but a how-to guide for building better products. Hooked is written for product managers, designers, marketers, startup founders, and anyone who seeks to understand how products influence our behavior.

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To top it off he's trying to growth hack his new book by putting a branded red "do not disturb" sign in the book, that he expects you to put up on your desk for all of your stressed out colleagues in your open office to see. (https://youtu.be/XVbH_TkJW9s?t=906)



In fact he notes this "irony" in the first paragraph of the linked article!

> or over a decade, I’ve helped tech companies build products to keep you clicking. In fact, I wrote the book on it. Hooked: How to Build Habit-Forming Products, which came out in 2014, was written to help companies build healthy habits in their customers, like regularly going to the gym and eating right. But in the process of researching the book, I found that some products drew some people in too much. Including me.


He always claims it's for "healthy habits" but we all know that it's mostly used for gaming, social media and marketing products. It's equivalent to Juul claiming that they're selling a product to treat smoking addiction.

Here's his bio from the book:

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Nir Eyal spent years in the video gaming and advertising industries where he learned, applied, and at times rejected, techniques described in Hooked to motivate and influence users. He has taught courses on applied consumer psychology at the Stanford Graduate School of Business, the Hasso Plattner Institute of Design, and is a frequent speaker at industry conferences and at Fortune 500 companies.

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Ironic? It makes sense to me that someone who understands the mechanisms of addiction would know how to break the cycle.


It's ironic in the "we'll sell you opioids and then help you treat the addiction" sense, not the "we know how to make oxycontin so we're experts in addiction treatment" sense.

https://www.statnews.com/2019/01/30/purdue-pharma-oxycontin-...

I read Hooked and Nir Eyal obviously knows what he's talking about, I'm not questioning his authority on the subject.




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